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![]() News of November 28, 2000
Dana
Corporations Spicer Driveshaft Division Earns Malcolm Baldrige National
Quality Award / Becomes Danas Second Operation to Receive Honor Toledo,
Ohio - Dana Corporation's Spicer Driveshaft Division has earned the 2000
Malcolm Baldrige National Quality Award for manufacturing. The Baldrige
Award is the premier quality award in the United States and is expected to
be presented at a later date in Washington D.C. The
Spicer Driveshaft Division -- which represents Dana's founding products
and is the company's second largest operating group in terms of sales
dollars -- is the second Dana operation to win the Baldrige Award. Dana
Commercial Credit Corporation, the company's leasing subsidiary, received
the award in 1996. The
Baldrige award, often described as "the standard of business
excellence," was established by Congress to promote awareness of
performance excellence, recognize quality and business achievements of
U.S. companies, and publicize successful business excellence strategies. The
Spicer Driveshaft Division was one of two recipients in the manufacturing
category this year and one of only 19 operations to have garnered the
honor for manufacturing since it was first awarded in 1988. Since
1992, Spicer Driveshaft has used the Dana Quality Leadership Process,
which is based on the Baldrige criteria, to evaluate and improve the
performance of its various operations in key quality categories. As
part of the Baldrige Award process, the Spicer Driveshaft Division
underwent a rigorous evaluation, which included an independent review of
the application by various examiners from public and private sectors, a
consensus meeting among eight Baldrige examiners, and a week-long site
visit. Spicer Driveshaft Division was evaluated in seven categories --
leadership, strategic planning, customer and market focus, information and
analysis, human resource focus, process management, and business results. The
award caps a year in which Dana operations have received numerous quality
accolades. Among them, Dana facilities have received 10 Baldrige- based
state quality awards -- bringing to 37 the number of state awards
presented to Dana operations in the last five years. Additionally, Dana
was named to a list of the "World's 100 Best-Managed Companies"
by IndustryWeek magazine for the third consecutive year. Dana's
global driveshaft operations have received international quality
recognition, as well. Last year, Dana earned Australia's Best Manufacturer
Award, Taiwan's National Quality Control Circle Award, and the State of
Rio Grande do Sol Gold Trophy in Brazil. (November
21, 2000) [Homepage] [
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