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• Lear Corporation earns Fiat Qualitas award

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News of  January 10, 2001

Lear Corporation earns Fiat Qualitas award

Sulzbach, Germany - Lear Corporation has been honoured with Fiat Auto SpA's Qualitas Award for its proactive customer response approach. The award recognises Lear's customer focus and teamwork with Fiat, including the excellent communications effort between the two  companies that led to new and creative customer cost-savings proposals.

Fiat's coveted Qualitas Award is given to select suppliers once a year. Lear's award was presented by Roberto Testore, Chief Executive Officer of Fiat Auto, at a recent ceremony hosted by Fiat in Turin, Italy.  Lear has been a significant supplier of interior systems for all Fiat, Alfa Romeo and Lancia models since 1995.

"We are honoured to receive this award from Fiat, especially since it is a reflection of Lear's continuous effort to make customer satisfaction our top priority," said Bob Rossiter, President and Chief Executive Officer of Lear Corporation.

Earlier this year, Lear's GM/Fiat Division introduced a new method of communicating with customers that incorporates cross-functional input into all inquiries.  The new approach encourages innovative and best-practice proposals that will result in greater customer satisfaction.  Both Lear and Fiat have achieved notable cost savings, and proposals promising several million dollars worth of savings are being forecasted.

"We are very proud of this achievement," said Frank Orsini, President of Lear's Fiat Division, upon accepting the award. "This prestigious supplier award represents a significant milestone in our relationship with Fiat Auto."

(Jan 09, 2001)

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