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24, 2004
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In recent years, automobile technology has begun employing increasingly advanced computer technology capable of more precise and detailed control, in response to greater demands for safety and environmental conservation. In order to make such cutting-edge technology more common within the marketplace and to maintain performance, compatible after-sales service technology is necessary. The two new companies will carry out a range of operations, including research on fault diagnosis technology and the development and transfer of maintenance techniques for ever-advancing new technologies, research on environmental response technology, and compilation of market quality information. The two companies will additionally carry out training with regard to regular automotive maintenance technology, body/paintwork repair technology and after-sales service advice/management. They will also function as comprehensive training centers to develop the skills of frontline personnel involved in all areas, from vehicle sales to after-sales service, by means of training in vehicle sales and service parts management. The companies are two of Toyota's largest training centers in the world and are capable of accepting 2,500 trainees annually for its 300 courses. (Nov 23, 2004)
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