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May 07May 07, 2003
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This Week:

• First pictures of the smart forfour

• Toyota And Lexus Dominate J.D. Power And Associates 2003 Initial Quality Study

• Jeep® Wrangler Rubicon - The Vehicle of Choice for Lara Croft, World Renowned Tomb Raider

• General Motors' Vehicles, Plants Make Impressive Gains In J.D. Power And Associates 2003 Initial Quality StudySM

• Honda of South Carolina Dedicates Second Plant in Timmonsville 

• BMW Group Year-to-Date Sales Increase 10.4 Percent

• The successful New Beetle Cabriolet: 6,100 Volkswagen customers already looking forward to summer in the open-topped New Beetle

• New Mercedes safety system PRE-SAFE collects its fourth award of the year

• Scénic II offers broad, competitive line-up

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Toyota And Lexus Dominate J.D. Power And Associates 2003 Initial Quality Study
 

Torrance, CA - Toyota and Lexus once again dominated the annual J.D. Power and Associates Initial Quality Study which measures problems per 100 vehicles in the first 90 days of ownership. Toyota and Lexus vehicles ranked highest in 6 of 16 segments with Lexus vehicles topping every segment in which they compete. The Lexus LS 430 premium luxury sedan had the fewest problems of any vehicle in the study for the seventh consecutive year. Other Lexus vehicles at the top of their respective segments included the GS 430/300 sport sedans, ES 300 luxury sedan and the Lexus RX 300 luxury utility vehicle.

Toyota vehicles at the head of their segments were the Toyota Prius in the compact car segment and the Toyota Highlander in the midsize SUV segment.

"We are passionate about building quality into our vehicles," said Mark Templin, Lexus vice president of service, parts, customer satisfaction and training. "It's not merely a process for us...it's our culture. This study is one of the leading indications that our efforts are effective."

In addition to awards for individual models, Toyota plants also scored well in the study, sweeping the Asia Pacific Plant awards including the Platinum Award for the Tahara plant which makes LS and GS, the Motomachi Plant that builds Prius and the Tsutsumi plant where the ES 300 and Camry are built.

(May 06, 2003)