News of May 02, 2001
Delphi Opens Customer Center Dedicated to Ford Business
DEARBORN, Mich. - In a dedication ceremony of Delphi Automotive Systems' (NYSE: DPH) newly constructed Delphi Dearborn Customer Service Center here last night, Delphi Chairman, CEO and President J.T. Battenberg III announced that Delphi has greatly increased its booked contracts with Ford Motor Company since 1999. Those contracts, which include booked sales with several of the automaker's global car and truck brands, are expected to yield significant sales revenue for Delphi over the next three years.
"Delphi is committed to support its customers anywhere in the world - whether it's Dearborn or Djakarta," said Rodney O'Neal, executive vice president and Delphi's customer champion for Ford. "Boosting our on-site presence at the Dearborn campus is a direct result of the significant increase in current and future business contracts we have earned with Ford since our independence just two years ago." In 1995, Delphi's initial on-site team consisted of four people, but recent new business awards have driven the company to exponentially expand its engineering and customer service support to serve Ford, O'Neal said.
The center, which will house more than 240 Delphi engineers, sales and support staff dedicated to Ford business, is equipped with design, vehicle analysis and prototype facilities to enhance Delphi's ability to be part of Ford's total vehicle development process. The new facility measures 71,000- sq. ft., up from the 9,000-sq. ft. facility formerly occupied by Delphi's Ford Customer Support team.
Contracts for Delphi's power and signal distribution products, electronics & mobile communication systems, safety systems, engine management systems, and ride & handling products make up the majority of the new business bookings.
(May 1, 2001)